Answers questions around the clock
An AI that knows your services, fees, timings, doctors or staff and policies, replies on WhatsApp in English or Hindi within seconds, and remembers each conversation.
AI Receptionist
Your front desk answers the same questions all day: timings, fees, location, "is the doctor available tomorrow?". After hours, those questions go unanswered and the patient or customer books somewhere else. An AI receptionist answers them instantly on WhatsApp, books the slot in your calendar, sends the reminder, and passes anything unusual to a person. Most Indian customers already prefer WhatsApp to calling, so that is where I start. Phone answering with a voice AI can be added once the WhatsApp side works.
01
What I build
Books and reschedules appointments
Customers pick a free slot in the chat. The booking goes into Google Calendar or your booking system, and cancellations free the slot automatically.
Reminders and no-show follow-up
Reminders the day before and on the day, a follow-up for missed appointments, and a review request after the visit.
Handover to a human
Anything medical, a complaint, or a question the AI isn't sure about goes to your staff with the full chat, so nobody has to ask twice.
02
Results from shipped work
WhatsApp appointment reminders with n8n
Author & builder · October 2026
- Step-by-step reminder workflow from a calendar to WhatsApp
- Day-before and same-day reminders with reply handling
Self-hosted WhatsApp + n8n stack
Builder & operator · Running since June 2026
- AI chat that remembers each conversation, running on one WhatsApp number
- About ₹1,155/month total infrastructure for a small business setup
AI agent that manages my infrastructure
Builder · Written up June 2026
- LLM agent that reads live data, decides and acts through tools: the same pattern behind booking and handover
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Pricing
Fixed-scope packages with prices from ₹15,000. After a free call you get a fixed written quote for your exact setup, so the price doesn't creep up mid-project. Prices are in INR, taxes extra if applicable. Outside India? Same packages, quoted in USD.
Starter
from ₹15,000
one-time · about 1 week
For a business that misses enquiries because nobody replies fast enough.
- Instant auto-reply and FAQ answers on your WhatsApp number
- Every enquiry (WhatsApp, website form) saved to Google Sheets
- One automatic follow-up message for leads who go quiet
- Free WhatsApp click-to-chat link and QR for your site and shop
- Handover call and a one-page how-to
Business
from ₹40,000
one-time · about 2–3 weeks
For a business that wants WhatsApp to handle routine conversations and updates on its own.
- Everything in Starter
- AI reply bot that knows your products, prices and policies, remembers each chat, and hands off to a human
- Order, booking or payment updates sent automatically
- 2–3 connections to your tools: Sheets, CRM, store, booking or payments
- Daily summary of enquiries to you or your team
- Backups and failure alerts, plus 30 days of fixes after handover
Custom
from ₹75,000
quoted after the call
For higher message volumes, several workflows, or a move to the official Meta API.
- Everything in Business
- Official WhatsApp Cloud API setup with approved message templates
- Multiple workflows across sales, support and operations
- Reports and dashboards from your WhatsApp and n8n data
- Team training and written runbooks
Running costs (paid by you, at cost)
These go to your own accounts, not to me, so you own the system and can see every rupee. A typical self-hosted small-business setup runs about ₹1,200 a month before any message fees.
| Server (4 GB VPS, Indian host, incl. GST) | ≈ ₹900/month |
| Automated backups | ≈ ₹180/month |
| Domain | ≈ ₹75/month |
| n8n Community Edition and Cloudflare Tunnel | ₹0 |
| Replies to customers who message you first (24-hour window) | ₹0 |
| Official API utility message (order update, invoice), excl. GST | ₹0.115 each |
| Official API marketing message (offer, broadcast), excl. GST | ₹0.8631 each |
| AI replies with a hosted model, a few thousand a month | a few hundred ₹/month |
| Optional care plan: monitoring, updates, small changes | ₹3,000–5,000/month |
04
How we work together
- 01
Free 20-minute call
You tell me what you answer, send or copy-paste by hand every day. I tell you what is worth automating, and what isn't.
- 02
Fixed written quote
Scope, price, timeline and running costs in writing, so you know the total before anything is built.
- 03
Build on your accounts
Server, WhatsApp number and n8n all sit in accounts you own. You see a working demo before handover.
- 04
Handover and support
A walkthrough, a short how-to doc, backups switched on, and fixes for anything that breaks in the first 30 days. The care plan is optional after that.
05
What I design for
These are the problems that came up on real projects, and the ones I plan for before writing code.
Knowing when not to answer
The AI answers only from your approved information and hands over anything medical, legal or uncertain instead of guessing.
Fits your existing desk
Works with the WhatsApp number, calendar and staff you already have. Your receptionist gets fewer repeat questions, not a new system to learn.
Patient and customer privacy
Runs in accounts you own, keeps only what the booking needs, and doesn't send health details to tools that don't need them.
Running costs you can see
Server, WhatsApp and AI usage are billed to your own accounts, so you know the monthly cost before going live.
06
Tools I use
- n8n
- WhatsApp Cloud API
- OpenAI / Claude
- Google Calendar
- Google Sheets
- Docker
- Cloudflare Tunnel
07
Is it a fit?
A good fit for clinics, dental and diagnostic centres, salons, coaching institutes and service businesses that get dozens of repeat questions and booking requests a day, many after hours.
Not a fit if you want an AI to give medical advice or to cold-call people who never enquired. I don't build either.
08
Questions people ask
What is an AI receptionist?
Software that does the front desk's repeat work: answers common questions, books, reschedules and confirms appointments, sends reminders, and passes anything else to a person. It works on WhatsApp, and on phone calls with a voice AI.
Can it answer phone calls too?
Yes, as an add-on. A voice AI can pick up calls, answer common questions and book slots, with a transfer to your staff. Voice is quoted after a call because call volume and telephony costs vary a lot. Most businesses start with WhatsApp, which is cheaper and what customers already use.
Which package do I need?
The Business package covers an AI receptionist on WhatsApp: the AI reply bot, bookings, reminders and handover. Custom adds the official API with templates, several workflows and reports.
Is an AI receptionist safe for a clinic?
It answers only administrative questions from information you approve: timings, fees, doctors, location and bookings. Anything clinical goes to your staff. Data stays in accounts you own.
What does it cost to run each month?
A typical setup runs about ₹1,200 a month for the server and backups, plus a few hundred rupees of AI usage and Meta's WhatsApp message fees for reminders, starting at ₹0.115 each.
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