Patients already message your clinic on WhatsApp. The front desk spends every evening sending reminders by hand, answers the same timing and fee questions all day, and still gets no-shows. I automate that work on your clinic's WhatsApp number: reminders go out on their own, routine questions get answered, and staff only handle what needs a person.
Every evening, tomorrow's patients get a WhatsApp reminder with time, doctor and address, read straight from your booking sheet, calendar or clinic software. Patients reply 1 to confirm or 2 to reschedule, and the front desk sees the list.
Answers timings, fees, location and which doctor is in today, collects the patient's name and preferred slot, and passes the booking to staff. It never gives medical advice and hands off to a person when unsure.
Post-visit check-ins, medicine or physio session reminders, and recalls for six-month dental check-ups or annual tests, sent on schedule without anyone remembering to do it.
A polite message with your Google review link the day after a visit. More recent reviews help your clinic show up in local Google results.
Builder · Published October 2026
Builder & operator · Running since June 2026
Fixed-scope packages with prices from ₹15,000. After a free call you get a fixed written quote for your exact setup, so the price doesn't creep up mid-project. Prices are in INR, taxes extra if applicable. Outside India? Same packages, quoted in USD.
from ₹15,000
one-time · about 1 week
For a business that misses enquiries because nobody replies fast enough.
from ₹40,000
one-time · about 2–3 weeks
For a business that wants WhatsApp to handle routine conversations and updates on its own.
from ₹75,000
quoted after the call
For higher message volumes, several workflows, or a move to the official Meta API.
These go to your own accounts, not to me, so you own the system and can see every rupee. A typical self-hosted small-business setup runs about ₹1,200 a month before any message fees.
| Server (4 GB VPS, Indian host, incl. GST) | ≈ ₹900/month |
| Automated backups | ≈ ₹180/month |
| Domain | ≈ ₹75/month |
| n8n Community Edition and Cloudflare Tunnel | ₹0 |
| Replies to customers who message you first (24-hour window) | ₹0 |
| Official API utility message (order update, invoice), excl. GST | ₹0.115 each |
| Official API marketing message (offer, broadcast), excl. GST | ₹0.8631 each |
| AI replies with a hosted model, a few thousand a month | a few hundred ₹/month |
| Optional care plan: monitoring, updates, small changes | ₹3,000–5,000/month |
You tell me what you answer, send or copy-paste by hand every day. I tell you what is worth automating, and what isn't.
Scope, price, timeline and running costs in writing, so you know the total before anything is built.
Server, WhatsApp number and n8n all sit in accounts you own. You see a working demo before handover.
A walkthrough, a short how-to doc, backups switched on, and fixes for anything that breaks in the first 30 days. The care plan is optional after that.
These are the problems that came up on real projects, and the ones I plan for before writing code.
Only the data needed for reminders leaves your system, nothing clinical goes into a chatbot prompt, and the self-hosted option keeps every message on a server you own.
Reminder templates are submitted to Meta as utility messages at ₹0.115 each. One discount line in the text would turn them into marketing messages at about 7.5× the price, so the templates stay plain.
Google Sheets, Google Calendar, Practo-style exports or your clinic software's API. Your staff keep booking the way they do today.
Failure alerts if a reminder run breaks, and anything the bot can't answer goes to a person, so a patient never waits on a bot that doesn't understand them.
A good fit for single clinics and small chains (dental, physiotherapy, dermatology, paediatrics, diagnostic centres) that book 15 or more appointments a day and already get patient messages on WhatsApp.
Not a fit if you need a full hospital information system or EMR. I connect to the booking tool you have, I don't replace it. I also won't build a bot that gives diagnoses or medical advice.
On Meta's official API, reminders are utility messages at ₹0.115 each plus 18% GST, so 1,000 reminders cost about ₹136. Add a small server for n8n at roughly ₹500–900 a month, or nothing extra if you already run one.
They remove the most common reason, which is patients forgetting. The confirm or reschedule reply also frees slots early enough to fill them, instead of discovering the gap when the patient doesn't arrive.
If the software has an API or can export bookings to a sheet or calendar, yes. If it only shows bookings on screen, we start with a shared Google Sheet the front desk already fills in. I check this on the free call.
Reminders carry only the name, time and clinic address, never diagnoses or reports. If you want no third party to see message content, the self-hosted route keeps everything on your own server.
Yes. The bot collects the patient's name, concern and preferred time, checks free slots in your calendar, and either books it or sends the request to staff for approval, whichever you prefer.